Shipping & Handling
What are the Shipping Rates ?
Shipping is FREE in the US only via USPS Media Mail (2 to 14 days).
All orders are shipped the same day received. Smaller orders (under 1 lbs) are shipped via USPS Media Mail or USPS First-Class (2 to 7 days). Larger orders (over 1 lbs) are shipped via USPS Media Mail (2 to 14 days) or USPS Priority Mail (2 to 5 days). Shipping time depends on the distance from our store in Seattle, WA to the address you provided.
How do you ship my order ?
All orders are shipped in containers which meet and certified by USPS safe shipping standard.
• Order of one DVD will be shipped in a single size poly bubble padded envelope.
• Order of two DVDs will be shipped in a double size poly bubble padded envelope.
• Order of three DVDs will be shipped in a triple size poly bubble padded envelope.
• Order of four or more DVDs will be shipped in larger size single wall box which meets a higher shipping standard and can hold heavier weights.
What countries do you ship to ?
We ship to most countries in the world, please contact us if you country is not listed during check out..
What Shipping Methods are used ?
We use USPS Media Mail and USPS First-Class Mail for smaller orders and USPS Media Mail & USPS Priority Mail for larger orders.
How do I track my order ?
Online Tracking is available for all shipped orders. Once your order has been processed you will be emailed a tracking number, it can also be found in the Order History section of your Account once you login. Once you have your tracking number visit USPS and enter your tracking number to see the details of your order being shipped. We also send updating email on the status of your order and when it is being delivered.
How long does order take to process ?
All orders will be process and ship the same day including Saturday and Sunday except some Holidays. This is just an estimation. Other factors do play very important role too, such as the validation of your payment and availability of certain titles at the time.
How long does it take to receive an order ?
All orders are shipped direct from Seattle WA. Shipping times depending on where you are located. Orders ship via USPS Media Mail average 7 days and USPS First-Class Mail average only 3 days.